Privacy Policy

Introduction

Look, we get it - nobody actually enjoys reading privacy policies. But since you're here building your empire with us, we figured you should know what happens with your data. We're not gonna sell your email to random supplement companies or spam you with nonsense. This policy's pretty straightforward about what we collect, why we need it, and what we do with it.

At Halvorn Empire Fitness, we take your privacy seriously. Whether you're crushing PRs or just starting out, your personal info stays protected. This policy applies to everyone who walks through our doors at 1247 Granville Street or interacts with us online.

Information We Collect

Personal Details

Name, email, phone number, address - basically the stuff we need to reach you about your training sessions and membership.

Health & Fitness Data

Medical history, fitness assessments, performance metrics - helps us keep you safe and hitting those goals.

Payment Info

Credit card details, billing address - processed securely through our payment partners, not stored on our servers.

Usage Data

Check-in times, class attendance, website visits - helps us improve our services and schedule.

How We Use Your Information

We're not here to get all Big Brother on you. Your data serves actual purposes that benefit your training experience:

Managing your membership and scheduling your sessions
Creating personalized training programs that'll actually work for you
Processing payments and keeping billing records straight
Sending you updates about classes, events, and schedule changes
Tracking your progress and performance improvements
Keeping everyone safe with proper health screenings
Improving our facilities and services based on usage patterns

Data Sharing & Disclosure

We don't sell your data. Period. But there are a few situations where we might need to share your info:

With Your Trainers

Your assigned coaches need access to your fitness data, goals, and progress to do their job properly.

Service Providers

Payment processors, email services, scheduling software - they need limited access to keep things running smoothly.

Legal Requirements

If the law says we gotta hand something over, we're gonna comply. But we'll let you know unless we're legally prevented from doing so.

Security Measures

We protect your data like you protect your PRs - seriously. Here's what we've got in place:

Encrypted Storage

All data's encrypted both in transit and at rest

Access Controls

Limited staff access on a need-to-know basis

Regular Audits

We review security measures regularly

Cookies & Tracking Technologies

Yeah, we use cookies - not the protein kind, unfortunately. These small files help our website remember you and work better. You can disable them in your browser, but some features might not work as smoothly.

We use them for basic stuff like keeping you logged in, remembering your preferences, and understanding which pages people actually visit. We also use analytics tools to see how folks use our site so we can make it better.

Your Rights & Choices

Under Canadian privacy laws (including PIPEDA), you've got some solid rights:

	Access Your Data Request a copy of what we've got on file about you
	Correct Information Update or fix any incorrect details we have
	Delete Your Data Ask us to remove your info (with some legal exceptions)
	Opt-Out of Marketing Unsubscribe from promotional emails anytime

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